Telephone Interviewing Tips

What is the function of a telephone interview? What is the connection between following certain steps for telephone interviews and being hired?

Telephone interviews are quickly becoming the new security guard for human resources and personnel departments. Questions are asked to test for admittance to the face-to-face interview. I have my own telephone interview tomorrow. I am still living abroad and I wish to secure employment in the United States so the HR department and I have coordinated a time when I could call for an initial interview.

Here are some tips to help get that second interview.

1.       Role play. Create interview questions which you will be asked and that you want to ask about the position – not the salary.  Do the appropriate research about the company and practice with a friend for about 25-30 minutes which is the typical first interview.  Make sure that you stay on point and answer the question directly.

2.       Keep free from distractions. Make sure that your telephone service is reliable and that all the children, pets, and friends are giving you the appropriate distance and space from distractions. Don’t answer call waiting, put a do not disturb sign on the door, or eat food and chew gum.

3.       Be prepared. The distance between you and the HR representative is at your advantage.  Have your printed resume at arm’s length along with a pen and paper, list of strengths and weaknesses, job description, and company website open to check on. But be careful to use these only as a guide not a crutch.

4.       Keep it formal! Dress for the part. Be showered and dressed in your best to maintain seriousness which might not happen if you’re in your pajamas. Also, be sure not to interrupt - just because you are on the phone does not mean you are speaking to your friend.

5.       Body language. Some say it’s great to have a mirror in view to make sure that you’re smiling and being enthusiastic. Stand up and walk around to keep your voice clear but do not lose your breath.  

6.       Follow up. Before finishing the interview, try to set up the next. When you will be called again or expect the next email. When the interview is over – make sure that you send an email or a card to the HR representative for positive remembrance.  Keep it short and direct of thanks.